PRIVACY NOTICE (PERSONAL DATA PROTECTION DISCLOSURE TEXT)


1. Data Controller

This Privacy Notice has been prepared by Medikapoli (medikapoli.com) in its capacity as the data controller, in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”).

As Medikapoli, we attach great importance to the security and confidentiality of your personal data. With this notice, we aim to inform you about the purposes for which your personal data are processed, to whom they may be transferred, the methods of collection, and your rights under KVKK.


2. Processed Personal Data

The following personal data may be processed by Medikapoli:

  • Identity Information (name, surname, etc.)

  • Contact Information (phone number, e-mail address, address, etc.)

  • Transaction Security Information (IP address, log records, etc.)

  • Request / Complaint / Contact Form Information

  • Marketing and preference information (where consent is given)

  • Website usage data and cookie data


3. Purposes of Processing Personal Data

Your personal data are processed for the following purposes:

  • Carrying out services and operational activities

  • Responding to communication requests submitted via the website

  • Managing customer relations and support processes

  • Improving and enhancing service quality

  • Fulfilling legal obligations

  • Providing information to authorized public institutions and organizations

  • Conducting information and marketing activities, provided that your explicit consent is obtained

Under KVKK, data controllers may process personal data for specific, explicit, and legitimate purposes.


4. Method and Legal Basis of Personal Data Collection

Your personal data may be collected, in electronic or physical form, through:

  • The website (forms, cookies, memberships, etc.)

  • E-mail and communication channels

  • Telephone conversations

  • Digital platforms and social media

Your personal data are processed in accordance with:

  • Article 5 of KVKK (explicit consent, establishment or performance of a contract, fulfillment of legal obligations, legitimate interest, etc.)

  • Article 6 of KVKK (special categories of personal data, where required)


5. Transfer of Personal Data

Your personal data may be transferred, in compliance with Articles 8 and 9 of KVKK, to:

  • Authorized public institutions and organizations

  • Official authorities, where required by legal obligations

  • Technical infrastructure and IT service providers

  • Business partners and suppliers, to the extent necessary


6. Retention Period of Personal Data

Your personal data are retained:

  • For the periods stipulated in relevant legislation

  • For as long as required by the purpose of processing

At the end of the retention period, personal data are deleted, destroyed, or anonymized in accordance with the legislation.


7. Your Rights Under KVKK

Pursuant to Article 11 of KVKK, you have the following rights as a data subject:

  • To learn whether your personal data are processed

  • To request information if your personal data have been processed

  • To learn the purpose of processing and whether data are used in accordance with such purpose

  • To know the third parties to whom personal data are transferred

  • To request correction of incomplete or inaccurate personal data

  • To request deletion or destruction of personal data in accordance with KVKK

  • To request compensation for damages arising from unlawful processing

  • To object to a result that is to your detriment arising from analysis exclusively by automated systems


8. Application and Contact

To exercise your rights under KVKK, you may submit your requests through the following contact details:

Data Controller: Medikapoli
Website: www.medikapoli.com
E-mail: info@medikapoli.com
Address: Meşrutiyet Neighborhood, Selanik Street No:26/10, Çankaya, Ankara, Türkiye

Your requests will be concluded within a maximum period of 30 days in accordance with KVKK.


9. Updates

Medikapoli reserves the right to amend this Privacy Notice in compliance with the legislation. The updated text shall enter into force on the date it is published on the website.